* Return time

The deadline for any return is 15 days from the day of shipment, after that date will not accept the change or return of any item purchased through our on line store.

* Return Policy

You can return an item in our store presenting in perfect condition with your label and purchase invoice and within the established time frame.

You can also return it by carrier by sending the item and purchase invoice to the address:


C/Leopoldo Calvo Sotelo Bustelo, 46

28224 Pozuelo de Alarcón, Madrid

The transport costs are the customer’s expense except for tare or manufacturing defect. We will not accept shipments due.

* How will I receive the amount of my return?

Once the return has been approved, you will receive the amount in the same way you made your purchase.

* When will I receive the amount of my return?

After approving the return (items must be in perfect condition and have the inner tags) you will receive a confirmation email indicating that the amount will be credited to your account.